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Photo Policy
Please note that any photographs taken during a program, event, activity, or park may be used for promotional purposes.

Cancellation Policy
Please keep in mind when you register that we depend on your enrollment for a successful program; therefore, plan your schedule carefully.  Pre-registration is required for some programs to give instructors adequate preparation time.  Be sure to note registration deadlines for various activities.  All activities are subject to minimum enrollment requirements.  If that requirement is not made, the activity will be canceled.  Kerrville Parks and Recreation Department retains the privilege of canceling any scheduled activity due to environmental issues, weather conditions, and unforeseen emergencies or fails to generate the minimum interest.  If the Department cancels a program for any reason, you will receive a full refund.
 
All cancellations must be given in writing.  E-mail is an easy way to cancel, providing all details are included.  E-mail cancellations to  with the following information:

  • name in which the reservation is under or activity participants name
  • receipt # if available
  • verification of address
  • reason for cancellation

You may choose one of these refund options if you cancel in writing two weeks prior to the start of the activity or 48 hours prior to your reservation for a park rental including Kerrville-Schreiner Park:

  • Leave a credit on your account to be used toward future Parks & Recreation items.
  • Request a refund minus a $20.00 processing fee per item.

 

The City of Kerrville promotes participation regardless of race, color, national origin, sex, age, religion or disability.  Our programs include recreational activities, special events, aquatics and athletic programs designed to encourage every resident to participate and improve their quality of life.  Reasonable accommodations are provided upon request and in accordance with the Americans with Disabilities Act. For assistance or to request a reasonable accommodation, please call (830) 257-7300.  Programs / schedules / reservations may be changed or cancelled without notice.  If you are not completely satisfied with a program or activity, please tell us so we can respond to your concerns.



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City of Kerrville
701 Main Street
Kerrville, TX 78028
830-257-8000