Payment Options

Payment Terms:

Accounts not paid in full within 15 days of billing date will be charged a 10% penalty. Accounts not paid in full within 25 days of billing date will be charged a $30 service fee and will be subject to termination of service.

We accept the following payment options:

Auto Pay – bank or credit card draft
Have your monthly bill automatically deducted from your checking account on your due date with a bank draft. A bill will be mailed to you noted "PD BY DRAFT" for your records. To sign up for automatic bank drafts, please sign and return the following form along with a voided check or call our office at 830-258-1504. Click here for form.

Recurring Credit Card Payments
Have your monthly bill automatically charged to your credit card on your due date. A bill will be mailed to you noted “PD BY CR CRD” for your records. To sign up for automatic credit card payment, please sign and return the following form or call our office at 830-258-1504. Click here for form.

Quick Pay Online – debit/credit card
You may pay your bill online with a debit or credit card. Click on the "Pay Online" link from the home page.

Payment by Mail - check only
Utility payments by mail are processed and recorded to customer accounts on the date of delivery by the postal service. Postmarks do not determine date of payment. Please mail payments to:

City of Kerrville
Utility Billing
701 Main Street
Kerrville, TX 78028

Payment in person - cash, check, debit/credit card
Payments may be made in person at the address listed below:

City of Kerrville
Utility Billing
701 Main Street
Kerrville, TX 78028

Automated Payment by Phone - debit/credit card
833-262-5903
Please have your account number and service address available.

Payment by Phone - debit/credit card
830-258-1504
Please have your account number and service address available.

Drop Box 
A payment drop box is located in the City Hall parking lot at the corner of Main Street and Sidney Baker for after hours payments.  Payments received after 5:00pm and on weekends will be posted the next business day.

Courtesy drop at KPUB
KPUB accepts City of Kerrville utility payments that are not past due. Payment may be made by check or cash at 2250 Memorial Blvd. Late payments must be made at the City of Kerrville office to avoid termination of service.