On August 15, 2013, Officers with the Kerrville Police Department received reports of a possible scam involving a text message sent out on Aug. 15, 2013.

According to the reports, a text message was sent out on Aug. 15, 2015 from an 830-483-1308 phone number “Generation Alert” asking customers to activate an account that has a problem and or “Your credit card with #### has been cancelled or deactivated, please call 210-901-3985 to activate”.

The text was sent out reaching numerous citizens throughout the community. Don’t respond or call! This scam also known as a Phishing Scam is sent out by scam artists to get your personal information. After providing both the debit/credit card and pin number, victim’s accounts are depleted of undisclosed amounts of money.

Do not respond to any text messages that are asking for your personal information. If you receive a text message, email, telephone call, or a letter requesting bank account or personal identification information, do not respond. Immediately contact the Kerrville Police Department if you have become a victim to this scam, to report the incident.

You may contact the Police Department at 830-257-8181.