2. 

3. CITY OF KERRVILLE

   FIRE DEPARTMENT

   Fire Marshal's Office

   87 Coronado Drive

   Kerrville, Texas 78028

   830-257-8449

   www.kerrvilletx.gov

4. 
8. Full Name:*
10. Address:*
12. Phone Number:*
14. Email Address:*
16. Date:*
    Date:
20. Section 1: Compliments

    Please describe any positive experiences you have had with our employees. Include names (if known), dates, and a detailed description of what was done well. Your positive feedback helps us recognize and reinforce excellent service.

    Example:
     "I would like to compliment Officer Smith for his prompt and courteous assistance on [date]. His professionalism during the inspection process made a stressful situation much easier."

22. Comments:
26. Section 2: Complaints

    Please provide details of any concerns or negative experiences. Include names (if known), dates, and a clear description of the issue so we can address it appropriately. We value your input and strive to improve our service.

    Example:
     "I am concerned about the conduct of Officer Jones on [date]. I felt that the communication was unclear, which added to my confusion during the inspection process."

28. Comments:
34. Additional Comments:

    Use this space for any extra suggestions or information you believe may help us enhance our service.

38. Submission Methods:

    By Mail:
     Print and send this completed form to:
     Kerrville Fire Marshal’s Office
     87 Coronado Drive
     Kerrville, TX 78028 

    By Email:
     Complete the form and hit Submit.

    By Telephone:
    For immediate concerns or to provide feedback verbally, please call:
    830-257-8449

42. Declaration:*

    1. I hereby acknowledge that the information provided above is accurate to the best of my knowledge. I understand that my feedback is valuable in helping the Kerrville Fire Marshal’s Office improve its services.
46. Skip this section if submitting via the online form.

    If sending by mail, please print and sign below.

48. Signature:
50. Date:
Leave This Blank:


56. 1. Receive an email copy of this form.
57. Email address

    This field is not part of the form submission.

58. Submit Submit and Print

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