Water Production

Water Production focuses on producing high-quality drinking water using native groundwater wells, surface water from the Guadalupe River and Aquifer Storage and Recovery (ASR) wells as water sources.

WP 2


In the event of an after-hour water emergency, please notify police dispatch at (830) 257-8181.

Current Water Conservation Stage - Stage 2 

Department Responsibilities

  • Water Treatment &Storage: responsible for treating water from the Guadalupe River and the Lower Trinity Aquifer to drinking water standards and storing excess drinking water into aquifer storage and recovery ASR wells for use during times of need
  • Water Pressure & Volume: responsible for moving drinking water to storage tanks using booster stations to provide the necessary pressure and volume to meet daily customer demand and emergency fire flow requirements.
  • Water Data Collection: responsible for recording tank and aquifer levels, pumping flow, pumping totals, chemical usage, disinfection levels, treatment parameters, and historical data to comply with regulatory requirements. 

Department Accomplishments

In the last year, we:
  • Replaced Granular Activated Carbon media in all 4 vessels to better filter water
  • Made repairs to filter gallery and added media
  • Replaced HVAC unit at Sewage Treatment Plant
  • Updated SWTP-1 Raw Flow Control Valve
  • Replaced heater in Membrane Unit

FY2025 Objectives

Key Priority Area: Water, Wastewater & Drainage
  • Rehab SWTP #1 filters
  • Replace filter modules in Membrane Unit
  • Replace check valves on Stadium pumps
  • Replace piping and make other modifications to Methodist well and tank
  • Change out GAC pumps
  • Replace GAC media
  • Rehab H Street Well
  • Transition Kerrville Schreiner Park from well to City's water system
  • Repair/replace tank level sight gauges